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Data Protection Declaration


The controller responsible for processing personal data is: Nataša Čumpek

Company: RÖFIX d.o.o.

Address: Ulica Lusci br. 3, 10294 Pojatno

Central telephone number: +385 (0)1 3340-300 



We are delighted that you have taken an interest in our company. We take the protection of your privacy and your private data very seriously.

We collect, process and use your personal data in line with the European General Data Protection Regulation (GDPR), the national data protection regulations applicable to our company and according to the contents of this Data Protection Declaration.

The purpose of this Data Protection Declaration is to inform you about how we handle your personal data and what rights you have as a data subject.

Personal data

Personal data is information about your personal or factual circumstances. This includes all information about your identity (e.g. name, email address or address). Information that cannot be associated with your identity (e.g. number of users of our online offerings) is not considered personal information.

You can generally use our online offerings without disclosing your identity and without providing personal information. However, personal data about you is collected for some of the services offered. We only collect, store and use the data for the purposes of use of our online offerings, particularly to provide the requested information.

Storage and processing of personal information

We store your information on secure servers. Technical and organisational measures are in place to prevent loss, destruction, access, alteration or dissemination of your data by unauthorised persons. Access to your data is limited to a few, authorised persons. They are responsible for the technical, commercial or editorial management of the server. Despite regular inspections, complete protection against all risks is not feasible.

Your data will not be passed on to third parties.

Our websites and the information you provide on our websites are generally transmitted via the Internet in unencrypted form. It therefore cannot be excluded that third parties can view and/or access the transmitted data. We recommend that you consider this aspect in your decision of whether and which data you transmit to us via the Internet.

Legal basis and duration of storage

The legal basis for processing and using your personal data is the performance of the contract, legal obligations, prevailing legitimate interests, as well as your consent. Not providing data can have various consequences.

Where necessary for the relevant purpose, we process your personal data for the duration of the entire business relationship and thereafter according to the legal storage and documentation obligations as well as until the expiry of open warranty deadlines or other relevant legal periods.

Information on your computer

Every time you access our online offerings, we will collect the following information about your computer, regardless of whether you register: the IP address, the browser request and the time of this request. Furthermore, the status and the quantity of data transferred during this request are also recorded. We also collect product and version information about the browser and operating system used. In addition, we record which website was used to access our online offerings. The IP address is only stored for the time that our online offerings are used and is subsequently deleted or anonymised by being shortened. The other data will be stored for a limited period of time.

We use this data to operate our online offerings, particularly to identify and rectify any errors, to determine the capacity of our online offerings and to make adjustments and improvements.

Use of cookies

We use cookies for our online offerings. Cookies are small text files that are stored on your computer and store certain settings and data to be exchanged with our online offerings via your browser. A cookie usually contains the name of the domain that sends the cookie file as well as information about the age of the cookie and an alphanumeric identifier.

Cookies allow us to recognise your computer and make any presettings immediately available. Cookies help us to improve our online offerings and provide even better services which are further tailored to your needs.

The cookies we use are so-called session cookies, which are automatically deleted after the browser session.

Most browsers are set up to automatically accept cookies. However, you can deactivate the storage of cookies or adjust the settings of your browser so that it informs you if cookies are sent. Please note you may not be able to use our online offerings or only to a limited extent if you reject the storage of cookies.


Google Analytics

We use Google Analytics for statistical analyses. Google Analytics is a web analysis service from Google. Google Analytics uses so-called “cookies”, text files that are stored on your computer and allow for your use of the website to be analysed. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there. If IP anonymisation is activated on this website, your IP address is truncated by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to analyse your use of the website in order to compile reports about website activities and to provide the website operator with other services relating to the use of the website and Internet. Google will not associate the IP address transmitted by your browser for the purpose of Google Analytics with any other data held by Google. You can prevent the storage of cookies by adjusting the settings of your browser software. However, we would like to point out that by doing so, you may not be able to use the full functionality of the website. You can also prevent Google’s collection of data generated by the cookie and relating to your use of the website (including IP address) as well as the processing of this data by Google for the future by downloading and installing the browser plug-in available under the following link.

More information can be found at:


We would like to point out that Google Analytics only works with anonymised IP addresses on our websites.

Google AdWords

We use the online advertising program “Google AdWords” and its conversion tracking function. Google Conversion Tracking is an analysis service provided by Google. A cookie is placed on your computer when you access our website via a Google ad. These cookies expire after 30 days and are not used for personal identification purposes. If you visit certain parts of our website and the cookie has not yet expired, we and Google can see that you have clicked on an advert and have been forwarded to our website. Each AdWords customer receives a different cookie, i.e. cookies can therefore not be tracked across sites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted in for conversion tracking. Customers are given the total number of users who clicked on their ad and proceeded to a page tagged with a conversion tracking tag. However, they will not receive any information that can personally identify users. It is therefore not possible to associate your personal data with your user data. If you would like to deactivate the cookies for conversion tracking, you can adjust your browser so that cookies from the domain “” are blocked.

Social media channels

On our online offerings, you will find links to the social networks Facebook, Google+, Instagram and Pinterest, the career network Xing, the video portal YouTube as well as the short message service Twitter. You can recognise the links by the logo of each provider.

Clicking on the links opens the social media websites where this Data Protection Declaration is not applicable. Information about the provisions applicable on these pages can be found in the Data Protection Declaration of the individual provider. These can be found at:




When you sign up for our newsletter, your email address will be used for our own advertising purposes until you unsubscribe. We need your email address and a declaration that you agree to receive the newsletter.

We will send you a separate confirmation of your subscription with the option to object to this and unsubscribe.

You will regularly receive information by email about current topics as well as emails for special occasions, for example for special promotions. The emails can be personalised and customised based on our information and your additional personal data.

If you no longer wish to receive the newsletter at all from us, you can unsubscribe at any time. Simply use the unsubscribe link included in every newsletter or send a message to us or our data protection officer.

Contact form

If you wish to use the contact form on our online offerings, you will be asked for personal data such as your name and email address. We collect and use the data you have transmitted to us via the contact form solely for the purpose of replying to your enquiry or request.

Once we have processed the matter, the data will initially be stored in case any subsequent queries arise. You can request to have your data erased at any time, otherwise the data will be erased once the matter has been fully processed.

Further information

Links to other websites

Our online offerings contain links to other websites. These links are generally identified as such. We have no influence over the extent to which the linked websites comply with applicable data protection regulations. We therefore recommend reading the data protection declaration of the other websites.

Your rights to access, rectification, blocking, erasure and to object

You have the right to access the personal data we have stored about you at any time. You also have the right to the rectification, blocking or, except in cases of mandatory data storage for the purpose of conducting business, erasure of your personal data. In these cases, please contact our data protection officer. The contact information can be found below.

In order to take data blocking into account at any time, this data must be kept in a lock file for control purposes. You can request the erasure of the data unless we are legally obliged to store it. If such an obligation exists, we will block your data on request.

You can make changes or withdraw your consent by sending us notice thereof with effect for the future. You also have the right to lodge a complaint with the supervisory authority.

You can contact our data protection officer using the following email address: 


Changes to this Data Protection Declaration

The date below indicates the version of this Data Protection Declaration. We reserve the right to make changes to the Data Protection Declaration at any time with effect for the future. The currently valid version can be accessed directly on our online offerings. Please visit our online offerings regularly to ensure you are aware of the currently valid version of the Data Protection Declaration.

Data Protection Declaration version: May 2018